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In this episode of the Exceptional Sales Leader Podcast, I am joined by Lisa Conway as she shares her transformative journey from a hairdresser to a globally recognised salon business coach. Lisa, now residing in Bali, reflects on her early beginnings in the small town of Gisborne and her experiences in Melbourne that paved the way for her flourishing career in the beauty industry. With an unwavering commitment to excellence and a knack for making people feel valued, Lisa discusses the pivotal moments that defined her professional path. Throughout the conversation, we delve into the intricacies of the salon industry, discussing the often-overlooked importance of sales skills and client relationships in creating a successful business. Using relatable anecdotes and expert advice, Lisa articulates the need for soft skills alongside technical proficiency; a philosophy she impresses upon the salon owners she coaches globally. Whether it’s through her structured programs or her candid insights, Lisa emphasises the vitality of understanding customer needs and delivering exceptional value, proving that the power of connection and authenticity transcends all industries.
To connect with Lisa and to learn more about what she does, please go to:
Instagram – https://www.instagram.com/lisa.conway_/
